Fix how your business runs. Build what it needs. Own the result.
Your first enterprise contracts bring work your engineers weren't hired to manage. The Ops Audit maps the gaps in one to two weeks and ends with a written fix plan.
You raised the round. Now raise the standard.
Pick the card that sounds like your team. Find the fix.
What changed, and where.
Buy off-the-shelf software for the generic parts. For the part that makes your company different, you keep the code and the data.
Systems deployed
Renewals for 34 enterprise accounts, in one system.
An early-stage cybersecurity firm selling to enterprises tracks them with a small team.
One support center for Spot, Orbit, and Stretch.
Customers and partners each see only what they're cleared to see.
A security and systems audit.
An international food ingredients importer gets the evidence, the order of events proven by timestamps, what's still unknown, and what to do next.
Discover, decide, deliver.
- 01 · Discover
Ops Audit
How the work moves today, and what's slow or broken.
- 02 · Decide
The fix plan
A written plan you can build, hand to someone else, or set aside. If buying software beats building it, that's the recommendation you'll get.
- 03 · Deliver
The build
The CRM, the cleanup, or the internal tool the plan calls for, built on a database your company owns. When the fix plan is more than a founder can carry, the Operating Partner retainer takes it on month to month.
Which part of the company would you fix first?
Your answer is where the Ops Audit starts, and it may end with software you buy off the shelf instead of a build.